Fix the front door
of specialty care.
Fix the front door
of specialty care.
IIAM helps hospitals and specialty practices triage every incoming referral in ~20 seconds, and turns that data into a clear view of where you're losing capacity and where to grow.
IIAM helps hospitals and specialty practices triage every incoming referral in ~20 seconds, and turns that data into a clear view of where you’re losing capacity and where to grow.
IIAM helps hospitals and specialty practices triage every incoming referral in ~20 seconds, and turns that data into a clear view of where you're losing capacity and where to grow.
to turn a referral into a triage decision
to turn a referral into a triage decision
AI extraction accuracy
AI extraction accuracy
referrals validated across subspecialties
referrals validated across subspecialties
Dr. Marsh
Cardiology
Dr. Raman
Otolaryngology
Dr. James Okafor
Neurology
Triage
Routes every referral to the right provider in ~20 seconds.
Panorama
Shows leadership where referrals stall, and what it costs.
Referral Analytics
Total Referrals
10,842
Median Triage Time
20 sec
Conversion Rate
68%
Dr. Marsh
Cardiology
Dr. Raman
Otolaryngology
Dr. James Okafor
Neurology
Triage
Routes every referral to the right provider in ~20 seconds.
Panorama
Shows leadership where referrals stall, and what it costs.
Referral Analytics
Total Referrals
10,842
Median Triage Time
20 sec
Conversion Rate
68%
Dr. Marsh
Cardiology
Dr. Raman
Otolaryngology
Dr. James Okafor
Neurology
Triage
Routes every referral to the right provider in ~20 seconds.
Panorama
Shows leadership where referrals stall, and what it costs.
Referral Analytics
Total Referrals
10,842
Median Triage Time
20 sec
Conversion Rate
68%
Dr. Marsh
Cardiology
Dr. Raman
Otolaryngology
Dr. James Okafor
Neurology
Triage
Routes every referral to the right provider in ~20 seconds.
Panorama
Shows leadership where referrals stall, and what it costs.
Referral Analytics
Total Referrals
10,842
Median Triage Time
20 sec
Conversion Rate
68%
Trusted by leading healthcare, research, and government institutions
Trusted by leading healthcare, research, and government institutions
Trusted by leading healthcare, research, and government institutions
The problem
The bottleneck is the referral, not the clinic.
Referrals arrive from the access center, phone, ZocDoc, and fax, often with little more than a name and a reason for visit. Your coordinators sort them by hand, and capacity is lost before patients are even booked.
–
–
minutes per referral
minutes per referral
Every referral takes 15–20 minutes of manual chart triage, time your staff don't have.
booked to the wrong slot
booked to the wrong slot
Four in ten referrals are scheduled to the wrong provider, so patients wait weeks for the wrong visit.
never completed
never completed
More than 50% of referrals are never completed, lost patients and lost specialist capacity.
THE PLATFORM
Two products, one platform
Every incoming referral flows through one platform, Triage routes it to the right provider, and Panorama turns the data into leadership insight.
PANORAMA
THE PLATFORM
Two products, one platform
Every incoming referral flows through one platform, Triage routes it to the right provider, and Panorama turns the data into leadership insight.
PANORAMA
THE PLATFORM
Two products, one platform
Every incoming referral flows through one platform, Triage routes it to the right provider, and Panorama turns the data into leadership insight.
PANORAMA
Triage
Every patient sent
to the right provider, automatically
IIAM's deep-learning engine reads the full referral packet, etiology, urgency, completeness, next steps, and returns the right patient, right provider, and right urgency, with incomplete packets flagged.
95%+ extraction accuracy, vs. ~60% for manual triage
Reads full packets or a single line of intake
Flags incomplete or urgent referrals automatically
PANORAMA
Turn referral data into growth
Panorama gives leadership a live view of where referrals stall, for how long, and what they cost, with executive-ready summaries in 2–5 minutes, at about 10% the cost of consulting.
Panorama gives leadership a live view of where referrals stall, for how long, and what they cost, with executive-ready summaries in 2–5 minutes, at about 10% the cost of consulting.
See where referrals stall and what they cost
Track referral trends and provider patterns
Spot the markets with the most growth upside
What leadership gets
Recovered capacity. Time back. Clear costs.
The three things leadership tells us they want most.
The three things leadership tells us they want most.
Recovered clinic capacity
Freed slots and fewer misroutes
put specialist capacity back to work.
Recovered clinic capacity
Freed slots and fewer misroutes
put specialist capacity back to work.
Time back for your team
Staff stop hand-sorting packets and
return to higher-value work.
Staff stop hand-sorting packets and
return to higher-value work.
Growth with confidence
Real-time referral intelligence that identifies new opportunities and maximizes revenue potential.
Real-time referral intelligence that identifies new
opportunities and maximizes revenue potential.
Integration
Built to fit how you already work
No new portal for your staff. IIAM normalizes every intake channel, access center, phone, ZocDoc, fax, into one structured decision and lands results in your existing work queues.
01
01
Map your workflow
We learn how referrals move today, across every channel.
02
02
Sign the BAA
A signed BAA precedes any patient data.
03
03
Security review
We complete your IT security review before go-live.
04
04
Go live in your queues
Triage results land in the work queues your team already uses.
Inside your security and compliance boundary
01
HIPAA + signed BAA
A signed BAA precedes any patient data.
01
HIPAA + signed BAA
A signed BAA precedes any patient data.
01
HIPAA + signed BAA
A signed BAA precedes any patient data.
02
Inside your EMR environment
Triage lands in the work queues your team already uses, nothing new to learn.
02
Inside your EMR environment
Triage lands in the work queues your team already uses, nothing new to learn.
02
Inside your EMR environment
Triage lands in the work queues your team already uses, nothing new to learn.
03
IT security review first
We complete your security review before go-live.
03
IT security review first
We complete your security review before go-live.
03
IT security review first
We complete your security review before go-live.
Testimonials
What clinics say about IIAM
Teams that switched to IIAM, in their own words.
"As Practice Manager of Neuro-Spine Services at UCSF, I've worked with a lot of technology vendors - IIAM Health is different. Their platform triages our incoming referrals with a level of clinical nuance I didn't expect from software, and when our surgeons need a change, the IIAM team turns it around in days, not quarters. It has reduced the manual burden on my staff, gotten patients in front of the right surgeon faster, and given us better visibility into our referral patterns. I'd recommend them to any subspecialty practice drowning in referrals."
Omar Flamenco, MBA
Practice Manager of Neuro-Spine Services at Parnassus UCSF Dept. of Neurosurgery
“I've been very impressed with the team at IIAM Health and their triage algorithm. Reviewing referrals used to be a major bottleneck, but their system has helped to streamline the entire process. It’s efficient, intuitive, and saves an incredible amount of time. I highly recommend IIAM Health.”
Katherine Wai, MD
Assistant Professor, Head and Neck Surgical Oncology, Otolaryngology – Head and Neck Surgery, University of California, San Francisco
"IIAM turned a stack of faxed referral packets into a dataset we could actually learn from. For a vulnerable population where late referral can be the difference between life and death, that visibility is everything."
Stefany Barriga, MSN, ACNP-AG, RN; UCSF
Acute Care Nurse Practitioner; 2026 American Society of Transplant Surgeons (ASTS) Advanced Practice Provider (APP) Grant Recipient
“In liver transplant, timing is everything. A patient referred early has options, including living donor transplant, that a patient referred late simply doesn't. For a long time, we had very little visibility into our own referral landscape: who was sending us patients, how sick they were when they arrived, and whether the right patients were reaching us in time. IIAM changed that. We can now see our referral patterns by region and by provider, stratify patients by MELD score, and identify the communities where earlier referral education could save lives. It's not just an operational tool - it's helping us grow our living donor program and build real relationships with the providers who trust us with their patients.”
Hillary Braun MD, MAS
Assistant Professor Abdominal Transplant Surgery University of California, San Francisco
"As Practice Manager of Neuro-Spine Services at UCSF, I've worked with a lot of technology vendors - IIAM Health is different. Their platform triages our incoming referrals with a level of clinical nuance I didn't expect from software, and when our surgeons need a change, the IIAM team turns it around in days, not quarters. It has reduced the manual burden on my staff, gotten patients in front of the right surgeon faster, and given us better visibility into our referral patterns. I'd recommend them to any subspecialty practice drowning in referrals."
Omar Flamenco, MBA
Practice Manager of Neuro-Spine Services at Parnassus UCSF Dept. of Neurosurgery
“I've been very impressed with the team at IIAM Health and their triage algorithm. Reviewing referrals used to be a major bottleneck, but their system has helped to streamline the entire process. It’s efficient, intuitive, and saves an incredible amount of time. I highly recommend IIAM Health.”
Katherine Wai, MD
Assistant Professor, Head and Neck Surgical Oncology, Otolaryngology – Head and Neck Surgery, University of California, San Francisco
"IIAM turned a stack of faxed referral packets into a dataset we could actually learn from. For a vulnerable population where late referral can be the difference between life and death, that visibility is everything."
Stefany Barriga, MSN, ACNP-AG, RN; UCSF
Acute Care Nurse Practitioner; 2026 American Society of Transplant Surgeons (ASTS) Advanced Practice Provider (APP) Grant Recipient
“In liver transplant, timing is everything. A patient referred early has options, including living donor transplant, that a patient referred late simply doesn't. For a long time, we had very little visibility into our own referral landscape: who was sending us patients, how sick they were when they arrived, and whether the right patients were reaching us in time. IIAM changed that. We can now see our referral patterns by region and by provider, stratify patients by MELD score, and identify the communities where earlier referral education could save lives. It's not just an operational tool - it's helping us grow our living donor program and build real relationships with the providers who trust us with their patients.”
Hillary Braun MD, MAS
Assistant Professor Abdominal Transplant Surgery University of California, San Francisco
"As Practice Manager of Neuro-Spine Services at UCSF, I've worked with a lot of technology vendors - IIAM Health is different. Their platform triages our incoming referrals with a level of clinical nuance I didn't expect from software, and when our surgeons need a change, the IIAM team turns it around in days, not quarters. It has reduced the manual burden on my staff, gotten patients in front of the right surgeon faster, and given us better visibility into our referral patterns. I'd recommend them to any subspecialty practice drowning in referrals."
Omar Flamenco, MBA
Practice Manager of Neuro-Spine Services at Parnassus UCSF Dept. of Neurosurgery
“I've been very impressed with the team at IIAM Health and their triage algorithm. Reviewing referrals used to be a major bottleneck, but their system has helped to streamline the entire process. It’s efficient, intuitive, and saves an incredible amount of time. I highly recommend IIAM Health.”
Katherine Wai, MD
Assistant Professor, Head and Neck Surgical Oncology, Otolaryngology – Head and Neck Surgery, University of California, San Francisco
"IIAM turned a stack of faxed referral packets into a dataset we could actually learn from. For a vulnerable population where late referral can be the difference between life and death, that visibility is everything."
Stefany Barriga, MSN, ACNP-AG, RN; UCSF
Acute Care Nurse Practitioner; 2026 American Society of Transplant Surgeons (ASTS) Advanced Practice Provider (APP) Grant Recipient
“In liver transplant, timing is everything. A patient referred early has options, including living donor transplant, that a patient referred late simply doesn't. For a long time, we had very little visibility into our own referral landscape: who was sending us patients, how sick they were when they arrived, and whether the right patients were reaching us in time. IIAM changed that. We can now see our referral patterns by region and by provider, stratify patients by MELD score, and identify the communities where earlier referral education could save lives. It's not just an operational tool - it's helping us grow our living donor program and build real relationships with the providers who trust us with their patients.”
Hillary Braun MD, MAS
Assistant Professor Abdominal Transplant Surgery University of California, San Francisco
FAQ
Frequently asked questions
The basics, before you dig in.
What does IIAM do?
Who is it for?
How is it different from how we triage today?
Is it secure and HIPAA compliant?
See what IIAM could do for your clinic
Book a 30-minute Zoom and demo. We'll map how referrals move today and define a low-risk design partnership on your data.
© 2026 IIAM Health Solutions. All rights reserved.
See what IIAM could do for your clinic
Book a 30-minute Zoom and demo. We'll map how referrals move today and define a low-risk design partnership on your data.
© 2026 IIAM Health Solutions. All rights reserved.
See what IIAM could do for your clinic
Book a 30-minute Zoom and demo. We’ll map how referrals move today and define a low-risk design partnership on your data.
© 2026 IIAM Health Solutions. All rights reserved.
See what IIAM could do for your clinic
Book a 30-minute Zoom and demo. We'll map how referrals move today and define a low-risk design partnership on your data.
© 2026 IIAM Health Solutions. All rights reserved.